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FAQ

Category: Version 2.x / 3.x

The classic Outlook for Windows is supported, not the Outlook (new) app.

The following Outlook® versions are supported:

  • Microsoft/Office 365® with Outlook® (x86/x64)
  • Outlook® 2024 (x86/x64)
  • Outlook® 2021 (x86/x64)
  • Outlook® 2019 (x86/x64)
  • Outlook® 2016 (x86/x64)

Category: Installation, Version 6.x

SimpleSYN supports the following versions of Microsoft Outlook:

  • Microsoft/Office 365® with Outlook® (x86/x64)
  • Outlook® 2024 (x86/x64)
  • Outlook® 2021 (x86/x64)
  • Outlook® 2019 (x86/x64)
  • Outlook® 2016 (x86/x64)
  • Outlook® 2013 (x86/x64)

Supports the classic Outlook for Windows, not the Outlook (new) app.

SimpleSYN also works in mixed environments.

Category: Purchase, Version 5.x, Version 6.x, SimpleSYN Mobile, Version 1.x, Version 2.x / 3.x

You purchase the desired license quantity on the website and initiate the order transaction, then follow the instructions. 

Note for SimpleSYN Standard/Business:
You`ll need a license per computer you want to synchronize. For example: If you wish to synchronize Outlook between your laptop and your desktop computer, you will need two licenses. If you want to synchronize 3 computers, you`ll need 3 licenses, etc. If you want to use SimpleSYN on a terminal server with different users, you need a license for each user.

Note for SimpleSYN Mobile:
With a license you can activate SimpleSYN Mobile on a Windows PC and synchronize up to 5 end devices (smartphones, tablets). If you want to use SimpleSYN Mobile on several Windows-PCs, you need additional licenses.

Category: Installation, Purchase, SimpleSYN Mobile, Version 1.x, Version 2.x / 3.x

I have purchased a SimpleSYN Lifetime License Version 2. Can I also use the current version 3 with this license?

SimpleSYN Mobile Lifetime licenses in version 2 are unfortunately not valid for the main version 3.

With a lifetime license, you will not incur any additional costs per month/year. The license entitles you to use the licensed version (e.g. version 2.0) indefinitely. Minor updates (eg version 2.0 to version 2.0.1 etc.) are included. Major upgrades to new versions (eg version 2.x to version 3) are subject to a fee, but optional.

Subscription include upgrades to new main versions in addition to minor updates.

If you are interested in version 3, you can also test the new main version free of charge for 30 days.

Category: Purchase, SimpleSYN Mobile, Version 1.x, Version 2.x / 3.x

Licenses are offered as a one-time payment or by subscription.

With a one-time payment, you will not incur any additional costs per month/year. The license entitles you to use the licensed version (e.g. version 2.0) for an unlimited period of time. Major upgrades to new versions (eg version 2.x to version 3) are subject to a fee, but optional.

Subscription include upgrades to new main versions in addition to minor updates.

More information

Category: Installation, Version 6.x

The classic Outlook for Windows is supported, not the Outlook (new) app.

The following Outlook® versions are supported:

  • Microsoft/Office 365® with Outlook® (x86/x64)
  • Outlook® 2024 (x86/x64)
  • Outlook® 2021 (x86/x64)
  • Outlook® 2019 (x86/x64)
  • Outlook® 2016 (x86/x64)
  • Outlook® 2013 (x86/x64)

Category: Installation, Version 6.x

SimpleSYN supports the following versions of Microsoft® Windows® and Outlook® 

  • Microsoft® Windows®
    • Windows® 11 (x86/x64)
    • Windows® 10, version 1909 or newer (x86/x64)
  • Microsoft® Windows® Server
    • Windows® Server 2019 (x86/x64)
  • Microsoft® Outlook®
    • Microsoft/Office 365® with Outlook® (x86/x64)
    • Outlook® 2024 (x86/x64)
    • Outlook® 2021 (x86/x64)
    • Outlook® 2019 (x86/x64)
    • Outlook® 2016 (x86/x64)
    • Outlook® 2013 (x86/x64)

Supports the classic Outlook for Windows, not the Outlook (new) app.

Please note:

  • A active Internet connection is required during the synchronization (SimpleSYN Business and SimpleSYN Standard) and the Windiws PCs must be turned on at the same time. Your Outlook data is not stored in the cloud.
  • The Windows service is only available in the SimpleSYN business version. In the SimpleSYN standard version, a Windows user must be logged in to the computer for synchronization.
  • You cannot synchronize your Google calendar or iCloud data with SimpleSYN.