Support

The SimpleSYN-Team has a strong interest in providing you with a fully functioning product. If you should still encounter a bug or glitch of any kind please inform us immediately. This way we can address the problem with the next update, so that SimpleSYN is steadily improved.

The SimpleSYN team wishes you and your family a Merry Christmas and health, happiness and much success in the New Year.

Note:

Our support will only be available to a limited extent from December 23rd, 2024 to December 31st, 2024. Responses to inquiries may be delayed during this time.

Thank you for your understanding.

SimpleSYN Mobile Version 2 released. More information
Switch to SimpleSYN Standard/Business Version 6 now and secure discounts. More information

Before contacting support please note the following:

  1. Install updates:
    • Install the latest updates for SimpleSYN Standard/Business v6.x or SimpleSYN Mobile v2.x.
    • Updates for older main versions can be found here.
    • Install the latest Microsoft Windows® and Microsoft Office® updates.
  2. Check system requirements
  3. Help and troubleshooting:
  4. Note on the new Outlook app::
    • Please refer to our note on the new Outlook app.
  5. Cancel subscription:
    • If you want to cancel a SimpleSYN Mobile subscription, click here.

Support form