Support
Do you have questions or need help? We're here for you!
On this page, you'll find answers to frequently asked questions, helpful guides, and our support form for individual requests.
FAQ & Troubleshooting
Many questions are already answered in the FAQ section. Be sure to take a closer look at the troubleshooting area.
FAQ sectionTroubleshooting section
Documentation & Guides
Installation, update, and troubleshooting guides.
SimpleSYN Standard/BusinessSimpleSYN Mobile
Contact Support
If you haven’t found a suitable answer on this page, we’re happy to assist you personally.
Support formNote: Classic Outlook is supported, not the new Outlook app. More info
Please note the following
- Install the latest updates for SimpleSYN Standard/Business v6.x or SimpleSYN Mobile v3.x.
- Updates for older main versions can be found here.
- Install the latest Microsoft Windows® and Microsoft Office® updates.
- Make sure your system meets the requirements for our products:
- If you want to cancel a SimpleSYN Mobile subscription, click here.